1. Introduction
ComplyZen ("we", "us", "our") operates the complyzen.co website and accessibility scanning service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Account Information
When you create an account, we collect your email address, name (optional), and company name (optional). If you sign up via Google OAuth, we receive your name, email, and profile image from Google.
Website Scan Data
When you scan a website, we collect the URL and publicly accessible page content necessary to perform accessibility analysis. We store scan results, compliance scores, and identified issues.
Payment Information
Payment processing is handled by our third-party payment provider. We do not store your credit card number or full payment details on our servers. We receive transaction confirmations and subscription status.
Usage Data
We automatically collect information about how you interact with our service, including pages visited, features used, and timestamps. This helps us improve the service.
3. How We Use Your Information
- To provide and maintain our accessibility scanning service
- To send you transactional emails (account verification, password resets, scan notifications)
- To send our blog digest newsletter, if you have opted in
- To process payments and manage your subscription
- To respond to your inquiries and provide customer support
- To improve and optimize our service
- To comply with legal obligations
4. Email Communications
We send two types of email:
Transactional Emails
Account-related emails such as confirmation, password reset, and security notifications. These are essential to your account and cannot be unsubscribed from.
Blog Digest Newsletter
A periodic digest of new blog articles. You may opt in during sign-up and manage your preferences at any time from your account settings or by using the unsubscribe link in any email.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our service (email delivery, payment processing, hosting)
- Legal authorities when required by law or to protect our rights
6. Data Retention
We retain your account data for as long as your account is active. Scan results are retained according to your plan. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including encrypted connections (TLS), secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
- Export your data in a portable format
To exercise these rights, contact us at support@complyzen.co.
9. Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use third-party tracking cookies for advertising.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of the service after changes constitutes acceptance.
11. Contact
If you have questions about this Privacy Policy, contact us at support@complyzen.co.