Frequently Asked Questions

The Americans with Disabilities Act (ADA) requires businesses to make their websites accessible to people with disabilities. This means your site should be usable by people who rely on screen readers, keyboard navigation, or other assistive technologies. The Web Content Accessibility Guidelines (WCAG) 2.1 Level AA is the most widely accepted standard for compliance.

WCAG stands for Web Content Accessibility Guidelines, published by the W3C. WCAG 2.1 Level AA is the current standard referenced in most legal cases and regulations. It covers four principles: Perceivable, Operable, Understandable, and Robust. ComplyZen scans against WCAG 2.1 Level AA criteria.

Yes. ADA lawsuits targeting websites have increased dramatically — over 4,000 were filed in 2023 alone. Businesses of all sizes have been targeted, including small e-commerce stores. Settlements typically range from $5,000 to $150,000, not including legal fees. Proactive compliance is significantly cheaper than litigation.

ComplyZen crawls your website page by page, running each page through industry-standard accessibility tests (axe-core engine). It checks for issues like missing alt text, poor color contrast, keyboard traps, missing form labels, and more. Results include a compliance score, issue breakdown by severity, and plain-English fix instructions.

ComplyZen works with any website, but provides CMS-specific fix instructions for WordPress, Shopify, Squarespace, Wix, Drupal, Joomla, and Webflow. Our scanner automatically detects your CMS and tailors the remediation guidance accordingly.

Not necessarily. Many accessibility issues — like missing alt text, poor heading structure, or missing form labels — can be fixed directly in your CMS without code. ComplyZen provides step-by-step instructions written for non-developers, specific to your platform.

We recommend scanning after every significant content update or site change. At minimum, a monthly scan helps catch new issues introduced by content updates, plugin changes, or theme modifications. Paid plans include recurring scan scheduling.

Yes! You can run a free scan of any URL right from our homepage — no account required. The free scan analyzes a single page and gives you a compliance score, issue breakdown, and top issues. Sign up for a free account to scan multiple pages and get detailed fix instructions.

Paid plans include full-site crawling (up to 500 pages on Pro), recurring scheduled scans, detailed fix instructions for every issue, PDF compliance reports, accessibility statement generation, and priority support. Visit our pricing page for a full comparison.

Absolutely. Many accessibility best practices overlap with SEO — proper heading hierarchy, descriptive alt text, semantic HTML, fast load times, and mobile responsiveness all improve both accessibility and search rankings. Google has explicitly stated that accessibility is a factor in page experience.